《什么造就了一个领导者？》
What Makes a Leader?
by Daniel Goleman
如何区分“优秀领导”与“好领导”？根据Goleman研究表明： 既不是“智商”也非“专业技术能力”，而是“情绪智力”或“情商”。
在比较归纳研究之后，文章作者提出了“五项情商技能”，具备这五项情商技能团队领导者，可提高公司收益达20%。这五项技能是：
1. 自我认知
2. 自律
3. 驱动力
4. 同理心 （移情作用，换位思考的能力等）
5. 社交技巧
What distinguished great leaders from merely good ones? It isn't IQ or technical skills, says Daniel Goleman. It's emotional intelligence: a group of five skills that enable the best leaders to maximize their own and their followers' performance.When senior managers at one company had a critical mass of EI capabilities, their divisions outperformed yearly earnings goals by 20%.
The EI skills are:
- Self-awareness -- knowing one' strengths, weaknesses, drives, values, impact and on others
- Self-regulation -- controlling or redirecting disruptive impulses and moods
- Motivation -- relishing achievement for its own sake
- Empathy -- understanding other people's emotional makeup
- Social skill -- building rapport with others to move them in desired direction
We're each born with certain levels of EI skills. But we can strengthen these abilities through persistence, practice, and feedback from colleagues or coaches.
