tob运营的核心是什么 (tob运营是做什么工作)

1.PMM(产品市场人员)

2.MQL(Marketing Qualified Leads,营销合格线索)

3.SQL(Sales Qualified Leads,销售认可的线索)

4.SAL(Sales Accepted Lead,待成交客户)

5.MQA (一组线索)

6.OPP (opportunity 销售机会)

7.REV.(这条产品线的销售额)

8.NPS(客户忠诚度)

9.ROI(投入产出比)

10. PMF(产品/ 市场契合点)

11.SDR (销售开发代表)

12.INbound SDR 集客销售开发代表

13.OUTBOUND SDR 推销式销售开发代表

14. Cold Leads无意向销售线索

15.Warm Leads 中意向销售线索

16.Hot Leads 高意向销售线索

17.Cash(成交)

18.CTA『Call to Action』行为召唤

19.LVR(Lead Velocity rate)线索生成率

20.MGM(member getmembe)老带新

21.GTM(go to market)进入市场策略

22.AE(Account Executive)线上销售经理

23.AM(Account Manager)大客户经理

24.BDR(Business Development Representative)业务开发代表

25.CSM(Customer Success Manager)客户成功经理

26.CRO(Chief Revenue Officer)首席营收官

27.CCO(Chief Customer Officer)首席客户官

28.FAE (Field Account Executive)区域销售经理

29.MDR(Marketing Development Representative)市场开发代表

30.PM(Product Manager)产品经理

31.SDR(Sales Development Representative)销售开发代表

32.SE (Sales Engineer)销售工程师

33.VPM(VP Marketing)市场营销副总

34. VPS(VP Sales)销售副总

35.ACV (Annual Contract Value)年度合同价值

36.SaaS (Software as a Service)软件即服务

37.LTV(Lifetime Value)客户终身价值

38.ACRC(Annual Customer Retention Cost)年度客户留存成本

39.ARR (Annual Recurring Revenue)年费营收

40.MRA (Monthly Recurring Revenue)月费营收

41.B2B(Business to Business)∶ 企业面向企业

42.B4B(Business for Business)∶ 企业服务企业

43.B2C(Business to Customer)∶ 企业面向消费者

44.CAC(Client Acquisition Cost)∶客户获取成本

45.CRC(Client Retention Cost)∶客户留存成本

46.CR(Conversion Ratio)∶ 转化率

47.CRM(Customer Relationship Management)∶ 客户关系管理

48.CSM(Customer Success Management)∶客户成功管理

49.MAS(Marketing Automation Software)∶营销自动化软件(平台)

50.PTC∶ 人员(P)、工具(T)和内容(C)的成本总和

51.SME(Small to Medium Enterprise)∶中大型企业

52.SMB(Small to Medium Business)∶中小型企业

53.VSB(Very Small Business)∶ 微型企业