哈哈哈呆呆又来给更新了，希望可以对初入外贸行业的小伙伴有一些帮助，比较外贸涉及的东西比较琐碎，细节太多了。
不说废话啦，干货走起[呲牙]。
1，客户发来产品有意向购买，但是我们刚好这个产品没货了，或者现货不多怎么回？
Hello Jones!
Thank you for your enquiry of....+产品
We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand.
或者Unfortunately 产品 is out of stock for a long time, we have another type for your selection.(这款产品没货了，可以给客户其他选择，或许客户也可以接受，毕竟肥水不流外人田!)
We would, however, like to take this opportunity to offer the following material as a close substitute: 给出替换款产品详情
Please visit our catalog at http://www.xxxxxxxxx.com for more information on this item.
If you find the product acceptable, please email us as soon as possible.
Sincerely,
Daphne
2，客户跟进（Whatsapp, Skype, Facebook messenger, Line, KakaoTalk 多渠道跟进，样品跟进，发货后跟进。）
①Hello Davey!
It is regret that I haven’t received any information from your side.
May i have your idea about our offer? We will try to satisfy you upon receipt of your reply.
As we don’t want to lose a good customer like you!
If there is anything we can do for you, we shall be more than pleased to do so.
Hope we can build good cooperation with you!
Regards,
Daphne
客户一直不回消息，就可以发这个给他，我有一次就是，发了好多消息，客户每次都查看了就是不回，发完了这个给他就让我给他报价!
②Hello Davey!
Have you kindly checked my offer? Hope they are workable for your market!
I would appreciate for your any comment about our offer, including price, quality and service. No matter if it is positive answer, it is great help for us to meet your requirement.(这里可以引导客户回消息，就是觉得价格不合适也会回复)
Waiting for your favorable reply soon.
Regards
Daphne
Phone No./Whatsapp: ***
Skype:***
E-mail: ***
记得留下你的联系方式哟! 因为老外一般比较喜欢发邮件。
3，客户回复不需要，大写的拒绝，咋办？
①OK, I will be right here waiting, let’s keep in touch.
By the way, is **your regular email address?
I will find time to email you.
向客户表明我会一直都等你(下单)，然后和客户确认邮箱，以后发邮件。
②OK, Thanks for your kind reply.
Forgive me if I disturb you.
一般客户说了no可能觉得我们发了很多消息比较烦，所以客套一下哟。
Welcome to contact me, if any question or request, as I’ll do everything very well for you.
By the way, is * your regular email address?
I do think we will have further business, we’d like to introduce you some more items with promotions. 不放弃任何一个客户，即使拒绝，记住，成交总在七次拒绝之后!
Looking forward to your kind reply!
Oh my god! 又又一千多字了[捂脸]，下期更新咯
码字不易，你的喜欢就是呆呆最大的动力，比心❤